FAQs

How long does it take for my order to be delivered?

Shipping time will depend on your exact location. Receipt of an order will take between 7 to 20 working days.However, on average, shipping usually takes no more than 10 to 20 business days.

How do I track my order?

You will be able to follow the progress of your order at any time by going to the “Order Tracking” tab.
Simply enter the email address with which you placed your order and your order number to see the progress of your order.

I have not received an order number and/or tracking number, what should I do?

If you have not received a tracking number 2 days after your order, you can simply email us at support@fermetourilli.com and we will be happy to provide it to you..